Undergraduate degree in Management and Human Relations from MidAmerica Nazarene College, MBA in Management from MidAmerica Nazarene University, Ph.D. in Management from University of Phoenix, Certified Knowledge Manager from the KM Institute International, ITIL v3 Certified, Missouri State Teaching Certification Secondary Education (7-12), Adjunct Professor in Business and Management. Over 40 years’ progressively responsible administrative, management, leadership, education, and training experience. Dedicated, multi-talented team builder who develops improved methods/systems using organization effectiveness interventions which impacts strategic alignment, organization design, change management and culture support. Currently serving our community as a Customer Account Manager with the United States Department of Agriculture in Kansas City, Missouri.